LAST UPDATED 12/1/2015
Thank you for coming to our website.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this website. We only have access to information that you voluntarily give to us, and we will not sell or rent this information to anyone.
If you contact us, we will use your information to respond to you regarding the reason that you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control of Information
You may opt out of receiving information from us at any time. If you wish to cease receiving emails from us at any time, simply press the “Unsubscribe Button” at the bottom of the email.
You also may contact us via the email address or phone number given on our website to:
• See what data we have about you, if any.
• Change or correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
We take security very seriously, and we take many precautions to protect your personal and confidential information.
When you submit personal information via the website, we use industry standard practices to protect your information both online and offline. Whenever we collect sensitive information, that information is encrypted and transmitted to us in a secure way.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (such as customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment.
When you make a purchase on our website, we request information from you in our Shopping Cart. To purchase from us, you must provide contact information (like name and billing address) and financial information (like credit card number, expiration date). This information is only used to complete your purchase. If we have trouble processing an order, we’ll use this information to contact you.
The Payment Card Industry Data Security Standard (PCI Security Standard) is a set of requirements designed to ensure that ALL companies that process, store or transmit credit card information maintain a secure environment. It is the global security standard for credit card processing. We’re proud that Synergy is 100% compliant with PCI Security Standards. When you provide your credit card information to make a purchase on our website, this information is automatically encrypted and transmitted to our merchant bank, using industry standard security measures, for the sole purpose of charging your credit card. Your credit card information is never viewed by a Synergy employee, and it is not stored by Synergy in any manner. And no Synergy employee ever has access to your credit card information.
In order to use certain aspects of this website, a user must first complete a registration form. During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about the products and services on our site in which you have expressed interest, or to electronically give you permission to access and view certain parts of our product. At your option, you may also choose to provide demographic information about yourself, but it is not required.
We sometimes may use an outside shipping company to ship orders, and a merchant bank to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
At our sole discretion, we reserve the right to disclose information to law enforcement or other government officials if it is demanded in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.
Surveys & Contests
From time-to-time our website requests information via surveys or contests. Participation in these surveys or contests is completely voluntary, and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and/or demographic information (such as zip code, age level). Contact information will only be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.